Appointment Cancellation Policy for Sace The Salon

We understand that life happens! If you need to cancel or reschedule your hair extension appointment, we kindly ask that you do so with at least 24 hours notice from your appointment date. This allows us to efficiently manage our schedule and ensure other clients have the opportunity to book that time slot.

Cancellation requests received within 24 hours of your appointment, unfortunately, cannot be accommodated. In these cases, your deposit will be forfeited. Deposits are necessary to cover administrative costs and staff wages associated with securing your appointment time.

We encourage you to review our cancellation policy carefully before scheduling your appointment. This helps ensure a smooth and pleasant experience for both you and our team.

Thank you for choosing us for your hair extension needs! We appreciate your understanding and look forward to serving you.

Hair Extension Appointment Instructions: Get Ready for Gorgeous Hair!

To ensure a smooth and successful appointment, please review these important instructions:

  • Clean & Dry Hair: Please arrive with your hair clean and completely dry. We cannot apply extensions to wet or oily hair. Appointments may be cancelled, and deposits forfeited, if your hair is not properly prepared.
  • Be On Time: We appreciate your punctuality! Please arrive on time for your appointment.  Allow extra time for parking, especially if you're unfamiliar with our location.
  • Hair Condition: If your hair is excessively wet, tangled, or matted, this may require additional time and incur extra fees.
  • Being Comfortable : Feel free to bring food, drinks, and any work equipment you may need for your appointment. You can also order food and drinks through services like Uber Eats.
  • Appointment Privacy: To ensure a focused and relaxing experience, we kindly ask that you attend your appointment alone. We understand that some clients have children; however, we recommend scheduling appointments for times when you can attend without them.

By following these simple guidelines, you'll help us create a beautiful and long-lasting hair extension experience for you!

We look forward to seeing you!